Human Resources

About The Royal Ottawa Golf Club

The Royal Ottawa Golf Club is a prestigious private golf club, designated as a Distinguished Club of the World in both 2024 & 2025, located just across the bridge from Ottawa, in Gatineau, Quebec, Canada.

Established in 1891, the club offers a challenging and enjoyable golfing experience with twenty-seven holes of golf, including the Top-100 rated Main Course and the equally maintained Royal Nine.

Alongside exceptional, modern practice facilities and professional instruction, the club features a grand, traditional clubhouse with numerous dining options and banquet facilities. Known for its outstanding service to the membership, The Royal Ottawa Golf Club provides exclusive access to top-notch amenities and a tradition of excellence in golf and hospitality. This high standard requires exceptional staff, and we have a team of over 200 employees to deliver these goals to our 1400+ members.

Details

Department: Administration

Reporting To: Controller

Hours of Work: 40 hours per week; year-round Monday through Friday

Job Location: On-site: 1405 Aylmer Road, Gatineau, PQ

Summary

The Human Resources & Payroll Manager plays a crucial role in supporting departmental managers by overseeing a range of duties related to workplace safety, employment policies, training, labour relations, diversity, education, recruitment, onboarding, and other HR programs. They will further be responsible for managing all payroll requirements and administering applicable benefits for our staff team.

This position ensures effective business operations by providing strategic and tactical support in all areas of HR & Payroll management, resolution, and consultation. Fluency in both official languages (English & French) is required for conveying information to both our unionized and non-unionized staff.

Core Competencies

• Time Management
• Creative and Innovative Thinking
• Professionalism, Tact & Diplomacy
• Accountability and Dependability
• Research and Analysis
• Ethics, Integrity & Confidentiality
• Mediating and Negotiating
• Communication
• Teamwork
• Empathy

Key Duties & Responsibilities

Human Resources & Employee Relations

• Review and update the employee handbook regularly.
• Maintain job descriptions, club organization chart, and other HR files.
• Develop and implement human resources procedures.
• Administer the club's labour relations program with unionized employees as defined in the active Collective Labour Agreement (UES 800).
• Ensure seniority lists are accurate and posted per requirements of the agreement
• Conduct and review wage and benefit surveys, proposing enhancements to employee benefits to the Controller and General Manager.
• Stay up to date on laws and regulations pertaining to employees, ensuring compliance, and advising department managers, as necessary.
• Advise and guide supervisors and managers on appropriate performance management, discipline, and/or discharge measures; assist in writing letters and other documentation; attend or conduct meetings as required; perform necessary follow-up.
• Counsel employees regarding human resources policies, procedures, and practices.
• Assist department heads in planning professional development and training programs for employees.
• Active participation in Collective Labour Agreement negotiations
• Chair the club's Francization Committee as per the requirements of the Charter of the French Language
• Propose improvements to club's Human Resources department, including file managements and processes.
• Coordinate Staff appreciation events.
• Administer the Staff Recognition & Star Award Programs.
• Prepare job postings, post jobs to applicable advertising sources, screen resumes and prepare employment agreements for full time salaried positions.
• Maintain Employee Orientation and Health & Safety package, both written and online, & update for changes in legislation.
• Ensure all required documentation has been completed for the employee files and that files are updated.
• Provide general orientation for new employees and contribute to the development and implementation of inter-department orientation and training programs.
• Payroll administration and processing for hourly and salaried employees
• Group Benefits administration including tracking eligibility, new enrolment and changes and attendance at renewal meetings with Group Insurance and Pension representatives.
• Record of Employment (ROE) processing and submittal in keeping with governing timelines.
• Monthly and Annual reporting and/or submissions relating to RPP and Union contributions.
• Assistance with fiscal year end external audit requests pertaining to payroll.
• Assisting Controller and General Manager with other duties as required.

Health & Safety Management

• Ensure appropriate Health & Safety policies and procedures are in place with department managers, to ensure compliance with legislative requirement as a minimum standard. (LSST and RMPPÉ)
• Chair the club's Health & Safety Committee, and ensure meetings are held as required with minutes recorded and circulated as necessary
• Manage workplace safety program in compliance with CNESST requirements, including Injury/Incident Reports and other required follow-ups.
• Maintain employee bulletin boards, and ensure PPE are available.
• Preparation and management of return-to-work programs in consultation with employees, the union (if applicable), and their supervisors/managers.
• Coordinate required CPR, AED and First Aid Training.

Minimum Qualifications

The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bilingual – French and English.
• Minimum 3-5 years of work experience in HR and Payroll.
• Demonstrated working knowledge of multiple human resources disciplines.
• Previous experience with ADP payroll software a significant asset.
• Previous unionized environment experience and knowledge of Quebec CNESST regulations is an asset.

Remuneration & Benefits

• Competitive salary commensurate with experience.
• Performance bonus tied to annual goals & objectives
• Retirement savings through a defined contribution pension plan with company matching.
• Comprehensive Group Benefits plan including Vision, extended health care, short term, and long-term disability.
• Daily meal provided by the club.
• Golfing privileges on a limited basis.

We believe in the importance of diversity and inclusion. If you meet the qualifications above, please submit your resume to the Controller Mitch Vopni ).

We thank all candidates that apply, but our Controller will only be in touch to arrange interviews with the candidates who meet the job parameters.

Job Types: Full-time, Permanent

Pay: $75,000.00-$83,000.00 per year

Benefits

• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In person